Privacy Policy

1. Who We Are

Johnkeans UK Ltd is a UK-registered company providing a digital platform for procurement and trading, primarily serving the oil & gas, tools, and industrial sectors. Our platform includes features such as RFQ management, quotations, invoicing, delivery tracking, and embedded talent services.

2. Information We Collect

We may collect the following types of information:

A. Personal Information:
– Name, email, company name, job title
– Phone number, address (billing/shipping)
– Login credentials (username, hashed passwords)
– Identity verification (if applicable)

B. Business Information:
– Company details
– RFQ, quotation, invoice, and delivery data
– Uploaded documents and communication logs

C. Technical Data:
– IP address, browser type, device identifiers
– Usage patterns and interaction logs
– Cookies and similar technologies (see Cookie Policy)

3. How We Use Your Information

We use your information for the following purposes:
– To provide and maintain our services
– To improve platform functionality and performance
– To personalize user experience
– For billing and account management
– To detect and prevent fraud or unauthorized access
– To comply with legal obligations

4. Legal Bases for Processing (Under GDPR)

We process your personal data based on:
– Consent (when explicitly provided)
– Performance of a contract
– Legal obligation
– Legitimate interest (e.g., platform improvement, security)

5. How We Share Your Information

We may share your information with:
– Service providers (hosting, payment gateways, support)
– Affiliated entities involved in service delivery
– Authorities when required by law or regulation
– Business partners or resellers, when applicable

We never sell your personal data.

6. International Transfers

As we operate internationally, your data may be transferred to and processed in countries outside the UK or EEA. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

7. Data Retention

We retain your data:
– As long as your account is active
– As required for legal, tax, or regulatory compliance
– Or until you request deletion (where applicable)

8. Your Rights (UK & EU Residents)

You have the right to:
– Access your personal data
– Request correction or deletion
– Object to or restrict processing
– Withdraw consent at any time
– Data portability (in certain cases)
– File a complaint with the UK ICO (www.ico.org.uk)

For requests, email: support@johnkeans.com

9. Security

We implement technical and organizational measures to protect your data, including:
– HTTPS encryption
– Secure user authentication
– Access control and audit logs
– Regular backups

10. Cookies and Tracking

We use cookies to:
– Improve site performance
– Remember user preferences
– Analyze usage trends

You can manage cookies via your browser settings. For more, refer to our Cookie Policy.

11. Third-Party Links

Our platform may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.

12. Children’s Privacy

This platform is not intended for users under 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

14. Contact Us

If you have questions or concerns, please contact:

Johnkeans UK Ltd
Email: support@johnkeans.com
Registered Office: Jl. Danau Tamblingan No.180, Sanur, Denpasar, Bali 80222